Privacy policy

1. Who we are

The website www.coolpromotions.eu is owned and operated by:

COOLPROMOTION SRL

VAT Number: RO30485676

Trade Register No.: J2012001159083

Registered Office: 5A Narciselor Street, Apartment 6, Brașov, Romania

Operational Office: 7 Fundătura Hărmanului, Brașov, Romania

E-mail: [email protected]

Data protection contact:

[email protected]

For the purposes of Regulation (EU) 2016/679 (“GDPR”), COOLPROMOTION SRL acts as the Data Controller of personal data collected through this website.

 

2. Purpose of this policy

This Privacy Policy explains how we collect, use, store and protect personal data when you interact with our website.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

 

3. What personal data we collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Information provided directly by you

• full name;
• company name;
• job title;
• e-mail address;
• telephone number;
• information submitted through contact forms;
• documents uploaded through forms available on the website;
• any other information voluntarily provided by you.

Information collected automatically

• IP address;
• device information;
• browser type and version;
• operating system;
• approximate location;
• pages visited;
• session duration;
• traffic source;
• interactions with the website.

 

4. Legal basis for processing

Personal data is processed based on one or more of the following legal grounds:

Consent

Where you have provided consent for specific processing activities, including the use of certain categories of cookies or the submission of information through website forms.

Pre-contractual measures

Where processing is necessary to respond to requests for information, commercial proposals or potential business collaborations.

Legitimate interest

For website administration, cybersecurity, website performance monitoring, business development and service improvement purposes.

Legal obligation

Where processing is required to comply with applicable legal or regulatory obligations.

 

5. How we use personal data

Personal data may be processed for the following purposes:

• responding to inquiries and requests;
• communicating with prospective clients and partners;
• preparing quotations and commercial proposals;
• evaluating documents and information submitted through website forms;
• managing business relationships;
• administering and securing the website;
• analysing website performance;
• measuring the effectiveness of marketing activities;
• monitoring website visibility in search engines;
• complying with legal obligations.

Business inquiries and uploaded documents

Documents and information submitted through contact forms or file upload functionalities are processed exclusively for the purpose of evaluating requests, preparing commercial proposals, communicating with users and delivering the requested services.

 

6. Third-party services, analytics and SEO tools

The website uses third-party services for analytics, marketing, website performance monitoring, search visibility optimisation and communication purposes.

These services may include:

Google

• Google Analytics 4
• Google Ads
• Google Tag Manager
• Google Maps
• Google Business Profile
• Google Search Console

Microsoft

• Bing Webmaster Tools

Meta

• Meta Pixel

Vimeo

• video hosting and streaming services

WhatsApp

• direct communication functionalities

These providers may collect and process information in accordance with their own privacy policies.

 

7. International data transfers

Certain services integrated into the website may involve the transfer of personal data outside the European Economic Area (EEA).

These services may include analytics, advertising, communication and content delivery platforms operated by international providers such as Google, Meta, Vimeo or WhatsApp.

Whenever such transfers occur, COOLPROMOTION SRL ensures that appropriate safeguards are implemented in accordance with Regulation (EU) 2016/679 (GDPR).

Such safeguards may include Standard Contractual Clauses approved by the European Commission or other recognised transfer mechanisms under applicable European data protection legislation.

 

8. Data sharing

Personal data may be shared with:

• IT service providers;
• hosting and infrastructure providers, including Spatiul.ro;
• marketing and analytics providers;
• legal, financial or tax advisers;
• public authorities where required by law.

COOLPROMOTION SRL does not sell, rent or commercially distribute personal data to third parties.

 

9. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

Retention periods may vary depending on the nature of the data and the purpose of processing.

 

10. Your rights

Under the GDPR, you have the following rights:

• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restriction of processing;
• the right to data portability;
• the right to object;
• the right to withdraw consent;
• the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact:

[email protected]

 

11. Data security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can guarantee absolute security.

 

12. Changes to this policy

We reserve the right to update this Privacy Policy from time to time.

Any updated version will be published on the website and will become effective upon publication.

 

13. Contact

For questions regarding personal data protection or the exercise of your GDPR rights, please contact:

COOLPROMOTION SRL

E-mail: [email protected]

Website: www.coolpromotions.eu